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About
Telehealth Consultations at Star Discount Chemist
Speak to a registered doctor online in minutes, 24 hours a day, 7 days a week. Skip the waiting room and access fast, secure, and convenient healthcare from anywhere in Australia.
* Australian-registered doctors
* Prescriptions, medical certificates, and referrals sent straight to your phone
* Accessible from your smartphone, tablet, or computer
How It Works
1. Select Your Appointment: Choose the type of consultation you need and securely fill in your details.
2. Pay Securely: Complete your payment online via debit or credit card.
3. Speak to a Doctor: Connect with an Australian-registered doctor online (usually within 15 minutes.)
4. Receive Your Outcome: Get your eScript, medical certificate, or specialist referral delivered immediately via SMS or email.
Frequently Asked Questions
When can I access telehealth services?
Our general telehealth services are available 24/7, 365 days a year. Wait times may vary, but you will typically be connected within 15 minutes.
What do I need for the consultation?
You simply need a reliable internet connection and a smartphone, tablet, or computer with a working camera and microphone.
Do I need a Medicare card?
For eligible patients, Medicare subsidy may apply. However, providing a valid Medicare card or Individual Healthcare Identifier (IHI) number is highly recommended so your eScript can be sent to you electronically.
For More Information Please refer to the Booking Platform
Can all medications be prescribed via telehealth?
No. Doctors cannot prescribe certain restricted medications, including Schedule 8 (S8) and some Schedule 4 (S4) medications, via a telehealth consultation.
Need Technical Support?
Our telehealth services are proudly powered by Hola Health. If you have questions about your booking or technical issues, please reach out to the Hola Health support team:
- Email: [email protected] (Available 24/7)
- Phone: 08 6365 5190 (Monday to Friday, 9 am to 9 pm AEST)
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